Because our products are made to order, we don't accept returns or exchanges for reasons such as ordering the wrong size, changing your mind, or selecting the wrong colour.
Please review all product details, sizing charts, and shipping information before placing your order.
Damaged or defective items
If your item arrives damaged, defective, or with a printing issue, please contact us within 7 days of delivery sat jo@meowmanagement.com.
Please include:
- Your order number
- A clear photo of the issue
- A brief description of the problem
If the issue is approved, we'll offer a replacement or refund depending on the situation.
Wrong item received
If you received the wrong item, please contact us within 7 days of delivery with your order number and photos of the item received.
Size exchanges
Because each item is made to order, we're unable to offer size exchanges.
Please check the sizing chart before ordering.
Cancellations
Orders may only be cancelled within 2 hours of purchase, as production may begin quickly.
To request a cancellation, email us at jo@meowmanagement.com.
We can't guarantee cancellations once an order has been submitted for production.